Volume 1 of a Trilogy

What Readers Have Said About the Book

he following unsolicited comments were all received from readers of Harry Shapiro's Legacy. We're very proud of what they had to say about the book.

From a prominent business consultant

“[Dr.] Shapiro’s book is a ‘must read’ for any businessman or woman from entrepreneur to executive. He reminds us of the oft forgotten basics of business and the required character traits to success. Whether you wholeheartedly agree with Dr. Shapiro or not, he will likely change how you approach the business of your business and you will be the better for it.”

From a successful salesman

“For anyone interested in starting a business, this book is impossible to put down... Finally, some simple advice that makes sense . . . It amazes me how simple customer service is and how few companies even know it even exists . . . Growing up in a small family-run retail store, I was proud to see that my family lived by many of the maxims in Harry Shapiro's Legacy. We’ve been in business since 1935, so we must be doing something right!"

From a retired industrial relations consultant

“You have a business? You want to have a business? Either way, you have a friend in Dr. Shapiro, who tells you in Harry Shapiro's Legacy how his father became an excellent and wealthy business owner . . . Read the book. You’ll be glad you did.”

From a “self-made” man

“If your business isn't where you want it to be; if your business has ever lost money; if your business lacks customer loyalty and stickiness, Harry Shapiro's Legacy is the solution. But this is no normal book about success; this is about business the way it was run to make America the economic powerhouse it is today. If you prefer clinging to conventional wisdom or the way you've always done things, don't bother. It'll only make you mad. If on the other hand you want your business to flourish ‘Beyond your wildest dreams,’ Read it. Reread it. Act on it. Reap the rewards. I enjoyed every page. Bravo.”

From the owner of a direct sales company

“Consuming and acting on Harry Shapiro's Legacy will do more for business than all the bluster of Congress, Business Schools and Alan Greenspan combined. If you own a business, run a corporation, or just dream of being ‘The Boss’ one day, you cannot allow one more tick of the clock to pass without putting this book to work. It is like striking gold and oil with the same spade and, I believe, will be embraced by entrepreneurs everywhere for generations to come.”

From a budding entrepreneur

“This is a must read for anyone who is considering the possibility of starting a business. The art of customer service is broken down into basic, hit you right in the face, maxims that are impossible to ignore. Do not even consider opening your own business if you do not follow these maxims, unless you do not plan on having customers!”

From a middle-management executive

“. . . Harry Shapiro's Legacy provides useful insights to propel your business to the next level! It is an excellent read.”